Terms of service

Last updated: 25 jan 2026

Welcome to From Farms. By accessing or using our website https://fromfarms.shop/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Us

From Farms is a dairy brand dedicated to delivering fresh, pure cow milk, buffalo milk, curd, buttermilk (chaach), and ghee directly from farms to your home with a focus on hygiene, sustainability, and health.

2. Use of Website

By using our website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.

  • The information you provide is accurate, complete, and current.

  • You will not use the website for any illegal or unauthorized purpose.

3. Products & Availability

  • All products are subject to availability.

  • We reserve the right to limit or discontinue any product at any time without prior notice.

  • Images shown on the website are for representation purposes only; actual products may vary slightly due to natural variations.

4. Orders & Subscriptions

  • Placing an order or subscription means you agree to purchase the selected products at the displayed prices.

  • Subscription deliveries are based on the schedule selected by the customer.

  • From Farms reserves the right to modify, pause, or cancel subscriptions in case of operational issues, stock unavailability, or unforeseen circumstances (customers will be informed in such cases).

5. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned.

  • Payments are processed securely through third-party payment gateways.

  • From Farms does not store your card, UPI, or banking details.

6. Delivery

  • Delivery timelines are approximate and may vary due to location, weather, or unforeseen conditions.

  • Customers are responsible for providing accurate delivery details.

  • Failed deliveries due to incorrect address or unavailability of the customer may not be eligible for refund.

7. Returns, Refunds & Cancellations

  • Due to the perishable nature of dairy products, returns may not be accepted once delivered.

  • Refunds or replacements may be considered only in case of damaged, leaked, or incorrect products, subject to verification.

  • Cancellation requests must be raised within the specified time mentioned on the website or before dispatch.

8. Hygiene & Safety Disclaimer

From Farms follows strict hygiene practices; however, dairy products are natural and should be consumed as advised. Customers are responsible for proper storage after delivery.

9. Intellectual Property

All content on this website including logos, images, text, and designs are the property of From Farms and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

From Farms shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, you may contact us: